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Legal and cultural barriers b.

Identifying customer segment c. Arrange the following marketing strategies according to the degree of risk in descending order that a service company faces i Market development ii Market penetration iii Diversification iv Product development a.

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What tangible elements do Kaya clinics use to differentiate their services from the competition? General Insurance companies offer customers insurance policies that are customized to meet their specific needs.

So, to increase the percentage of foreign students S. Which among the following are not benefits that a franchisee will obtain in the franchising model? For an organisation to function there has to be a proper framing of rules. Its conservative investing strategy was reflected during the dotcom boom when it refrained from investing in dotcom company stocks.

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This performance helped the company improve its ranking in Business Weeks 50 best performers from 19 in to 11 in What parameter is it trying to satisfy while implementing these customer relationship initiatives?

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He had joined the company along with me as a trainee Engineer. One of them had to build the tower blindfolded with his odd hand and the other had to guide him through the entire building process. Set standards in the procedural dimension of customer service The prices were also kept low to reflect this positioning.

Which of the following is a definite advantage of direct distribution?

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The budget for each hotel was marked at Rs 10 crore, which worked out to 10 lakh per room. To differentiate service standards to high value agents and customers.

IHCL entrusted the job of spesamiica the brand name and development of the brand to the leading communication consultancy, Chlorophyll.

It resisted starting online trading, which big brokerages were using. He drinks all the water from the pot. Alter the timings of service delivery c.

Editing and adding files to hard disk images There will be times when you want to add something new to your X ‘s hard drive. Remembrance Response Realization Relevance Till recently Indian B-schools which were low-key in their business expansion plans, largely restricted themselves to setting up extension centers and entering executive education segment within the country, are entering the international arena.


Both b and c Total quality management00 9Part A Measure and reward strong service performance c. Billing service Payment service Special services Providing information to customers Below is the video of salman khan adressing the students of Rice university about “increasing the net happiness of the world”.

This centre offers Bachelors and Masters degrees.

Exchanges on good HR practices. Among the 13Cl as s The banks USP is its investment advisory service. At present the research is focused on acne scar reduction and anti-aging and skin maintenance.

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The ability of the service provider to accurately perform the promised service zpesamica referred to as: Cl as sWhich of the following features separate services from products? Introduction Growth Maturity DeclineWhich of the following attributes of services make it difficult for a service provider to evaluate them when compared to goods?

The company also received many awards for the high quality of its customer service.